Analytical maps: a look upon the organization and its processes of work

Published 7 August 2009

Túlio Batista Franco Licenciado en Psicología. Doctor en Salud Colectiva. Profesor Adjunto de la Universidad Federal Fluminense, Brasil , Emerson Elias Merhy Médico. Doctor en Salud Colectiva. Profesor Libre Docente. Profesor Visitante de la Universidad Federal de Río de Janeiro, Brasil

---

PDF (Español)

Abstract views

1185

Metrics Loading ...

---

Keywords:

Health Management, Health Policy, Planning and Management, Work, Models, Organizational

---

Abstract

The center of the discussion that this paper tries to face is the challenge of a method. An analytical look is searched for about the health organizations that have a mode of production depending on the "alive work in action", which in its own, provides a high complexity to the scene, since this alive work, while being operated in action in the work processes, contains a great power to form networks with a high capacity of subjectivity. We suggest the unions of workers build the cartography: a) the "maps of conflicts", b) the "maps of unusual acts", c) the "maps of useless acts", and from these maps, we may proceed with the discussion, analysis and self-analysis of the processes lived in the work situation. Through this experience, it was proved the efficiency of the "analytical maps" as cartographic tools. Applied to the work processes, we captured the continuous and non-continuous movements of the alive work in its dynamics, also revealing the affection and manifestations of desire in the production of the reality. These maps had the function of the "lens" of the cartographer to visualize the work process and the production of reality in its micropolicy.